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FAQS

FREQUENTLY ASKED QUESTIONS

Got questions? We got answers!

Bonnets should be HAND WASH ONLY!! Pre-treat stains before washing by gently rubbing out makeup or hair products with a damp cloth. Using MILD detergent, add luke warm water to basin and swish  together avoiding the bling strip.  Do not rub or squeeze excessively, this can cause damage to silk fiber and trim. To dry, lay flat and pat between a dry towel to get most of the moisture out. Air dry flat until your item is completely dry. If edges lift due to washing, a warm iron can be used over trim.

Sale partnerships are not pre-announced.

Shipping & Handling 

The normal processing time for orders is 72 hours during business days (Monday – Friday)

DOMESTIC

4 to 7 business days after processing is completed.

INTERNATIONAL

 14 to 20 business days Internationally after processing is complete.   

In an effort to avoid shipment delays and/or returns, it is important to review the address and contact information entered upon checkout to receive your order in a timely manner. *If shipment information is inaccurate and your package is returned to Agape Fetish, reshipment fees may apply. 

Agape Fetish is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States. The purchaser is responsible to pay any applicable taxes or duties that may apply. 

All tracking information is sent to your email used at check out.

Due to the nature of our products, All Sales are Final. No Refunds or Exchanges. 

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